FAQ
Shipping & Returns
Where do you ship from?
Texas, USA
How long does shipping take?
Ships in 1–3 business days; arrives in 7–10 business days.
Do you ship internationally?
Not yet.
How do I track my order?
Tracking email sent once order ships. If you have not received you can always email us at contact@mimosalane.com
What is your return policy?
- 30-day returns for unopened/defective products
- Contact contact@mimosalane.com for opened product concerns
- Free return labels for qualifying returns
- Refunds will be processed minus the original shipping cost
How to cancel an order?
Contact us before shipment. contact@mimosalane.com
Lost/damaged package?
Email photos/details so we can resolve it quickly. contact@mimosalane.com
Payments & Orders
Changed or Lost Card
Contact your bank; update your Mimosa Lane account if you are a subscriber.
What payment methods do you accept?
Major credit cards, debit cards, PayPal, and Apple Pay.
Do you price match?
Not currently.
Can I use multiple promo codes?
No you can only use one code per order.
Refund Timing?
5–7 business days after return receipt.
How to use e-gift codes?
Enter at checkout; cannot combine multiple codes or apply to subscriptions.
Payment authorization
A temporary hold is placed when you order, finalized on shipment.
Subscription & Refills
Why subscribe?
- Save 35% on every order
- Free shipping
- Flexible delivery (30, 45, 60 days)
- Modify, pause, or cancel anytime
How to manage your subscription?
- Visit Manage My Subscription →
- Enter your email & login code
- Inside the portal:
✔ Switch shade
✔ Skip, reschedule, or cancel deliveries
✔ Update payment details or delivery frequency
✔ Add refills or sunscreen
How does the refill process work?
- Remove empty cartridge & unscrew pump
- Attach pump to new refill cartridge
- Insert refill & twist securely
✔ Refills use 50% post-consumer recycled materials
About Mimosa Lane
What is Mimosa Lane?
Mimosa Lane combines skincare, sun care, and self-tanning into one simplified
system. Our products hydrate, protect, and provide a natural-looking glow — all
dermatologist-approved, fragrance-free, vegan, and cruelty-free.
Are your products available on Amazon?
Yes! You can purchase Mimosa Lane on Amazon for fast, convenient delivery.
8-in-1 Age-Defying Self-Tan Serum (Face-First, Body-Compatible)
Is the serum just for the face?
Our 8-in-1 Age-Defying Self-Tan Serum is a powerful skincare-first formula designed
for your face, combining anti-aging and sunless tanning. While it can be used
on the body, it’s most effective on face and neck. For larger areas, we recommend waiting for our Sunless Tan Body Serum, launching soon.
What is the 8-in-1 Age-Defying Self-Tan Serum?
It’s skincare, anti-aging, and self-tanning all in one bottle. The serum hydrates,
evens skin tone, smooths fine lines, and builds a gradual, streak-free tan, without sun exposure.
Key ingredients include:
- DHA + Erythrulose for natural color
- Peptides, Hyaluronic Acid, Vitamins B, C, E for hydration and anti-aging
- Matrixyl® synthe’6®, Purslane, CoQ10, and Celery Seed for brightening and firming
Is it safe for sensitive or acne-prone skin?
Yes — it’s non-comedogenic, fragrance-free, vegan, cruelty-free, and gentle enough for sensitive and acne-prone skin.
How do I apply?
- Clean and dry your skin.
- Apply 2–3 pumps to fingertips.
- Blend evenly onto face and neck in circular motions.
- Wash hands after applying.
- Avoid water and sweat for at least 4 hours.
Pro Tip: Apply at night for best results. Follow with Mimosa Lane Head-to-Toe Hydrating Sunscreen during the day.
How often should I apply?
- Lighter glow: Apply nightly
- Deeper tan: Apply morning & night
- New to self-tanner? Start every other day and build gradually
- Dry/mature skin? Moisturize 10 minutes before applying
How do I open the bottle
Our bottle top twist and locks into place. The insert can easily be removed for replacing with our refills. How To Video
For our refill
✔ Remove the empty cartridge and unscrew the pump.
✔ Attach the pump to the new refill cartridge.
✔ Insert the refill into your bottle and twist securely.
How should I prepare my skin?
Exfoliate skin and ensure it’s dry and free of oils, serums, or makeup before applying
for an even, streak-free tan.
What are the key benefits
- Builds a natural tan without UV damage
- Reverses sun damage & evens skin tone with vitamins C & E + Purslane extract
- Deeply hydrates: boosts Sodium Lactate (+50%), Sodium PCA (+150%), Citrulline (+450%) after 2 weeks
- Fills fine lines & wrinkles: MATRIXYL® synthe’6® reduces wrinkle volume, supports firm skin
- Boosts collagen: supports collagen I, III, IV, hyaluronic acid, fibronectin, laminin 5
- Refines texture & tightens pores: Celery Seed & Linseed extract improve pore structure
- Energizes skin cells: CoQ10 boosts ATP, evens tone, fades dark spots
DHA, Orange Tone & Dark Spots
Why can self-tanners look orange?
Your skin’s unique pH can cause orange tones if you overapply, blend unevenly,
or skip exfoliation.
How to do you avoid turning orange?
- Exfoliate beforehand
- Apply thin, even layers
- Build gradually
- Moisturize dry spots first
Why does self-tanner smell?
DHA reacts with amino acids in skin (Maillard reaction), creating a temporary scent — a sign it’s working.
Why don’t you add fragrance?
Fragrances can irritate sensitive skin; we use botanicals instead.
How can I reduce DHA smell?
- Exfoliate before applying
- Apply thin layers
- Allow full absorption before layering skincare/makeup
- Wash hands thoroughly after application
Do self-tanners make dark spots worse?
No — they don’t cause or worsen dark spots permanently, but can temporarily darken existing spots.
How does the serum help with dark spots?
Vitamin C, peptides, and niacinamide help even tone gradually.
How to you apply if you have dark spots?
- Moisturize dark spots first
- Apply serum evenly
- Use sunscreen daily
- Build glow gradually
What truly removes dark spots?
Professional treatments like lasers, prescription creams, or peels.
Actives, Breakouts & Layering
Can the serum cause breakouts?
Yes — temporary purging can happen when introducing actives like Vitamin C or
peptides, usually resolving within 1–2 weeks.
How do I start if I am worried about breakouts?
- Patch test before full-face use
- Monitor Skin
- Apply every other day initially
How do I layer with other actives (retinol, AHAs, etc.) ?
- AM: Cleanse → Serum → Moisturizer → Sunscreen
- PM: Alternate serum with stronger actives on separate nights if needed
- Wait 60 seconds between layers
Shade Guide & Switch Shade
Which shade should I choose?
- Fair/light skin: Light
- Medium/dark skin: Dark
- Seasonal tip: Light in winter, Dark in summer
Ordered the wrong shade?
Use promo code SWITCHSHADE for a refill of the opposite shade at $16 (55%
off). SwitchShade →
Tanning Results & Maintenance
How long does the tan last?
3–7 days, fading evenly.
How long does it take to develop?
2–4 hours for initial color; full color develops in 8–12 hours.
Does it stain clothes or bedding?
Our tanning Serum dries quickly and has no cosmetic bronzers. Let it fully absorb before dressing or lying down.
How do you maintain your tan?
Based on the desired color you can reapply every day or if you want it to be more minimal you can reapply every 2–3 days. Also keeping your skin hydrated and using a daily moisturizer.
Head-to-Toe Daily Moisturizing & Anti-Aging Sunscreen
What is it?
A lightweight, broad-spectrum SPF 45 for face & body that hydrates, repairs, and protects skin.
What are the key benefits?
- Lightweight, non-greasy, primer-like
- Blends seamlessly, minimal white cast
- Fragrance-free & sensitive-skin friendly
- Long-lasting 5.1 oz tube
What are the active ingredients?
8% Zinc Oxide, 7.5% Octinoxate, 3% Octisalate, plus Vitamin C, E and Hyaluronic Acid.
How do you use?
Apply daily in the morning. Reapply every 2 hours or after swimming/sweating.
Need More Help?
Still have questions?
Email contact@mimosalane.com — we’re here to help. Not 100% satisfied? Contact us within 30 days and we’ll make it right.
