We currently do not offer international shipments as well as to Canada or Mexico.  We hope to be able to in the future so check back soon.

We currently ship free in the U.S. on orders over $50.  If your order is under $50, we pass on the exact shipping rate we have onto you.  Please allow a minimum of 3-5 business days to receive your order.  We can not be responsible for what happens to shipments once they leave our facility. Those shipments then become the responsibility of the carrier and the customer. We pass the items off to a third party logistics carrier, that being USPS. We can't be accountable for the mistakes or errors of a third-party. All orders are shipped out Monday-Friday, excluding federal holidays in the US.  Orders are processed within 24 hours and depending on shipment option can take up to 3-5 business days.  If you have any questions, please reach out to us at contact@mimosalane.com

We ship to all states within the United States, including Alaska and Hawaii. All United States deliveries will be shipped via UPS or USPS using the delivery method you specify during checkout. In most cases when placing an order that ships via USPS or UPS Ground services, your order will ship from our Fulfillment Center either the Same Day or the next business day. In certain limited circumstances, your order can experience additional delays if there are problems verifying the address provided on your order or there are unforeseen circumstances in our Fulfillment Warehouse (example: Power Outage, Technical Issues, etc.).

Free Standard Delivery and Standard Delivery orders should take up to [10] working days.

Email the team at contact@mimosalane.com for all order enquiries.

Please inspect your order upon receiving and contact us within 7 days of receiving if the item is defective, damaged or if you receive the wrong item. Please make sure to send us an email at contact@mimosalane.com and include any pictures of packaging, labels and damage products. We will do our best to ship out a replacement, if available.  If a replacement is not available at this time we will refund the full purchase price of your item minus shipping.

We hope everyone loves our products, however we understand that sometimes things don’t work out.  We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please note original shipping fees are non-fundable.  To be eligible for a return your items must be new or gently used and include a sales receipt and have been purchase from mimosalane.com.  If you purchase from one of our authorized retailers you will need to follow that retailers return policy.

To start a return, you can contact us at contact@mimosalane.com.  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.  You can always contact us for any return question at contact@mimosalane.com.

Unfortunately, we cannot accept returns on gift cards, products from gift sets and select merchandise on Mimosalane.com as these are all final sale.  If you have any questions please email us at contact@mimosalane.com

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, minus the shipping charges, within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us atcontact@mimosalane.com.